TERMS & CONDITIONS

1. Detailed description of goods and/or services
Melville and Moon Classic Canvas cc is a business in the ecommerce industry that sells luxury luggage, furniture, seat covers and accessories from South Africa.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of email.

3. Export restriction
The offering on this website is available to United Kingdom and Ireland clients only.

4. Return and Refunds policy
The provision of goods and services by Melvill and Moon is subject to availability. In cases of unavailability, Melvill and Moon will refund the client in full within 30 days.

5. Customer Privacy policy
Melvill and Moon Classic Canvas cc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Melvill and Moon UK bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Melvill and Moon Classic Canvas cc via PayGate (Pty) Ltd who are the approved payment gateway for all United Kingdom Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Melvill and Moon Classic Canvas cc separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is United Kingdom. Transaction currency is
British Pounds (GBP).

10. Responsibility
Melvill and Moon Classic Canvas cc takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of the United Kingdom and Melvill and Moon Classic Canvas cc chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, London.

12. Variation
Melvill and Moon Classic Canvas cc may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Melvill and Moon Classic Canvas cc based in South Africa trading as Melvill and Moon and with registration number 1994/008696/23.

14. Melvill and Moon Classic Canvas cc contact details

Head Office – Dael Melvill
Tel: 041 484 6631

Head Office email and sales and enquiries
dael@melvillandmoon.com